Privacy Policy

This privacy policy is an outline of Fibreband's commitment to the safeguarding of the information it collects via this website, related microsites, e-mail messages, and telephone conversations. Fibreband reserves the right to update this information in accordance with relevant legal changes, and you are advised to check back regularly for such changes.

How Is Information Collected?

Any information you submit to us via an online form, an e-mail or taken down during a phone call will be kept on file for the purposes of customer analysis and marketing
If you are filling out a call back form, the information you submit in that form will be kept on our customer database.

What Information Do We Hold?

We may collect the following information:

title
name
contact information including postal and email addresses
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers

How Do We Use This Information?

Having collected the information discussed in the previous sections, we're able to match our offerings to better suit you, the customer. Generally speaking, the information we collect is used in the following ways:

Keeping records of our customers
We may use the information to update our product offering
We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided. If you wish to unsubscribe to this service please e-mail unsubscribe(a)fibreband.co.uk. You may also opt out of such mailings via the opt out box on our forms.

Data Security

We're committed to ensuring that your information is secure. We'll do everything we can to prevent unauthorised access to your information, and have put substantial physical, and electronic measures in place to protect your information. In the exceedingly unlikely event of a data breach, you will be notified as soon as possible.

External Links

Fibreband will occasionally link to external sites. Where this happens, Fibreband accepts no responsibility for the privacy policy of these sites. You should therefore check each sites privacy policy.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.